Privacy Policy
Last updated: Aug 17, 2025
This Privacy Policy describes how LucidSpec (“we,” “us,” “our”) collects, uses, and protects your information when you use LucidSpec.
What we collect
- Account data: email and basic profile info via Supabase Auth.
- App data: your task inputs and generated ticket outputs (the “tickets” table).
- Usage data: non-sensitive telemetry (e.g., model, latency, outcome) to improve reliability.
- Cookies/session: used by Supabase Auth to keep you signed in.
How we use your data
- To authenticate you and operate the service.
- To generate tickets from your inputs using third-party AI models.
- To maintain security, prevent abuse, and improve performance.
Third parties
We rely on trusted processors to run LucidSpec, including:
- Supabase (auth, database, storage)
- OpenAI (model inference to generate structured ticket output)
Your prompts and outputs may be sent to these providers for processing solely to deliver the features you request.
Data retention
Tickets are stored so you can view your history. Minimal usage telemetry is retained for reliability and abuse prevention. You can request deletion at any time (see “Your rights”).
Your rights
Depending on your location, you may have rights to access, correct, export, or delete your data. To exercise these rights, contact us at support@lucidspec.app.
Security
We take reasonable measures to protect your data (encryption in transit, role-based access, and Row-Level Security in our database). No system is 100% secure; please use strong, unique passwords for your accounts.
Children's privacy
LucidSpec is not directed to children under 13 (or the minimum age in your jurisdiction).
Changes
We may update this Policy from time to time. We'll post the new effective date above.
Contact
Email: support@lucidspec.app